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Monday, 23 August 2010

You exist to service Us

Last week I attended a job interview where I made it clear I was unable to work this Wednesday, and a further Sunday in September. This all seemed fine and there was much shaking of hands and promising talk of being in touch.

A recruitment company had put me forward for the role, in full pre-knowledge that I couldn't work this Wednesday, and in possession of CVs and covering letters that said exactly that.

So of course the call comes through this morning. Can I start Wednesday?

NO.

Why? What's so special about Wednesday that I can't work it?

IT DOESN'T MATTER.

The agency is there to provide a service adhered to my requirements and needs provided I fulfill the terms they present when they acquire a role. If I order a cheese pizza and it arrives covered in pineapple, Domino's don't ask me why I wanted the cheese pizza, they apologise for sending the wrong one, ask if its acceptable, and if it isn't, get me a cheese pizza as soon as possible.

And the pizza people won't piss and moan, won't claim that I should be grateful for the pizza they've given me because they assume I am desperate for pizza and any pizza will do. If choice wasn't a central factor in their industry, they wouldn't have a catalogue or menu of pizza, they'd merely assign me a pizza based on their best judgement, send it out to me, and force me to eat it.

The metaphor may be a little thin, but then I had a pizza last night.

Nick
xx

Addendum: Domino's just called. They said I could start eating a cheese pizza on Thursday.

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